Full use of billable capacity
Every appointment confirmed on time can be fulfilled and billed.
Healthcare · Multi-location networks
Across multiple locations, appointments are confirmed automatically at scale
We automate confirmation at scale and follow-up appointments using your institution's existing scheduling system and medical records.
Benefits
What your network gains
Appointment confirmation and schedule utilization are among the nine most commonly automated processes ranked by volume, cost of errors, and risk: every missed appointment is an hour of capacity you cannot recover.
Multi-specialist scheduling with your own rules
Rules are written once and applied consistently across all locations.
Confirmation that scales with your volume
Contacts at-risk appointments first and handles the full volume.
Tracked follow-ups and repeat appointments
Follow-ups and repeat appointments are contacted on time, supporting recurring visits.
Connected scheduling, medical records, and billing
Data moves automatically between systems, and utilization figures reach leadership on time.
Frequently asked questions answered instantly
Hours, agreements, and preparation instructions are answered immediately.
How we do it
The complete workflow: rules, confirmation, and system updates
- Rules in one place: written once and applied consistently across the network
- Confirmation with statuses and time windows: pending, confirmed, rescheduled, or unanswered
- Waiting lists based on clinical criteria: the institution defines the criteria and the workflow applies them
- Integration with your existing systems: your current scheduling system and medical records remain the source of truth
- Traceability and escalation: every action is recorded and clinical matters go to a person
When the workflow includes a conversational agent for confirmation, its scope is defined by the six factors that determine investment in an AI agent.
Frequently asked questions
What a committee asks before approval
Does it replace our appointment system or medical records?
No. Your appointment system and medical records remain the institution's source of truth. The automated workflow reads and writes through the interfaces each system provides, without creating a parallel master patient record. If your policy requires the engine to run within your perimeter, that decision is guided by the criterion-by-criterion comparison of Power Automate and n8n.
Can we start at one location?
That is our recommendation. A pilot at one location and specialty validates the workflow with real data and written success criteria before expansion across the network. To give your committee an estimate from your own operations, the ROI calculator estimates the annual cost of confirming appointments manually.
What happens to patient information?
We define this in writing before development: the minimum fields each message needs, what is recorded, who has access by location and role, retention periods, and what is deleted. The scope of data processing is agreed with the institution's leadership.
Make full use of your network's capacity
The executive assessment reviews the actual appointment workflow across your locations and defines what to automate first.